Our Teams

The Global Technology team is highly collaborative and involved in every strategic priority for the business. We act like an InsurTech startup within the company, enabling new robots and concepts that will redefine the insurance experience for our clients.

Our team is responsible for a diverse set of technology functions. We manage the infrastructure and enterprise applications that support our company’s rapid growth, oversee global security and risk management, and create innovative new products for the company. Our cross-cultural team of self-starters spans across the US, China and India and is made up of help desk staff, information security experts, software engineers for internal and external applications, data analysts, business analysts, and infrastructure managers.

In the Service Delivery team, we strive to set a new standard in service for our industry each and every day. Our clients see us as an extension of their own teams, helping them solve the challenges they face with efficiency, capacity, and profitability.

We have several levels within our Service Delivery Unit, encompassing both licensed and non-licensed professionals including Customer Experience Associates, Insurance Account Specialists, Account Managers, and Operations Excellence Specialists. While most of our employees are based in Lincoln, Nebraska, we do have several Account Managers working remotely across the country to provide specialized expertise and meet a variety of service hours no matter what time zones our clients may do business in.

We’re proud of the world-class, award-winning service we provide. To succeed here, you’ll need to be dedicated to service, flexible and adaptable to meet any challenge that comes your way, and have a passion for our mission around operational excellence.

It’s our passion to consult on our clients’ operational transitions and ensure they happen seamlessly to maximize business results. We manage transitions of all types: onboarding work to ReSource Pro, systems transitions, post-acquisition integration along with driving standardization and efficiency across teams and locations. Our team is frequently tapped to lead project efforts where our clients need deep expertise in insurance operations, project management and partnering to implement organizational changes to achieve their business objectives.

We have some of the very best insurance operations professionals in the industry, versed in Lean deployment, change leadership, project management, and operational optimization. Our success isn’t based on our individual skill sets, but how we collaborate with clients and internal teams to consistently create value.

We are a US-based team who is highly capable in creating high performing partnerships by leveraging the diverse skill sets we possess. What we all have in common is a passion for insurance operations and years of experience on the frontlines driving results for some of the most well-known names in the insurance industry.

We are a diverse and collaborative team of sales professionals who start, build, and maintain strong partnerships with clients across the insurance industry. We recognize that high-performing commercial relationships must create value for the customer and we are responsible for ensuring our customers capture that value. We seek to gain deep understanding of our clients’ objectives and help them think differently about their businesses. We work hard and appreciate balance. We are curious – we are problem-finders. We treat each other, our cross-functional colleagues, and our clients as trusted partners, and we use the concept of “Trusted Partner” as our north star.

Our team members have backgrounds in both property/casualty and employee benefits. We are former brokers, underwriters and operations folk who have gained experience within large global professional services companies, stock companies, family-owned agencies, wholesalers and reinsurers. We understand our customers because insurance is in our DNA.

To succeed here, you’ll need the ability to think strategically, a desire to learn and apply new ways of working, and an understanding of the importance of challenging others to think differently. Successful candidates will operate with integrity, have a strong work ethic and a proven record of success.

ReSource Pro encourages every part of the company to influence the future of insurance with innovative solutions. Our team meets this challenge by creating products and services that make insurance organizations more effective in their operations, with a focus on analytics and technology. We integrate analytics to drive value for our clients, ideate and incubate new products, and ensure ReSource Pro continues to disrupt before someone else disrupts us.

We’re a cross-functional group with global exposure and influence every single department of the organization. We treat failure as a right of passage. This is the department where you can shape what you’re working on and what you want it to be—because that’s what we do: create new things, and drive the direction of the business.

We are looking for product managers, product specialists, data analysts, and solutions people who are entrepreneurs at heart and can have conviction in their ideas and confidence in failure.

Our multi-faceted marketing team is all about creating measurable impact through digital, traditional and content marketing strategies. We’re just as focused on the fine creative details as we are with metrics and results. Recognized for being disruptive in our approach, we also pride ourselves on being thoughtful, strategic and innovative in everything we do. As a high-performing team, we’re looking to enhance our capabilities and expand the value we bring to the organization.

Are you looking to work with an award-winning team that values flexibility, entrepreneurship, and diversity of thought? In new team members, beyond your expertise, we look for culture fits: do you like to work hard and play hard, do you have a passion for marketing, are you willing to pitch in when another team member needs help, and are you always looking for new ways to improve? If that sounds like you, get in touch!

Global Talent works to build and develop ReSource Pro’s most important asset–our people. We leverage our diverse set of disciplines to ensure we have the talent required to support the company’s fast-paced growth and business objectives. When you join a team that keeps growing, you will, too.

Our team works across a diverse set of talent functions, including Talent Acquisition, Compensation & Benefits, Talent Development, and Employee Engagement. Whether you’re a training expert or a recruiting ninja, we look for individuals who bring a balance of expertise and curiosity, anticipate change, and foster a can-do attitude. We achieve our best outcomes when we challenge the status quo and collaborate with our stakeholders to build forward-looking people strategies.